Privacy policy

Overview 

Last updated: August 8, 2025


Cartly operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you—the customer—with a curated shopping experience (the “Services”). Cartly is powered by Shopify, which enables us to provide these Services to you.


This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services or otherwise communicate with us.


If there is a conflict between our Terms of Service and this Privacy Policy, the Privacy Policy controls in relation to the collection, processing, and disclosure of your personal information.


By using and accessing any of our Services, you acknowledge that you have read and understood this Privacy Policy.





Personal Information We Collect



We may collect or process the following categories of personal information:


  • Contact details: name, billing and shipping address, phone number, and email address
  • Financial information: payment and transaction details
  • Account information: username, password, and preferences
  • Transaction activity: items viewed, cart actions, and purchase history
  • Customer communications: messages or inquiries submitted to support
  • Device & usage data: IP address, browser type, and site interaction behavior






Sources of Personal Information



We collect personal information from the following sources:


  • Directly from you
  • Automatically through your device and use of our Services
  • Service providers
  • Partners or authorized third parties






How We Use Your Information



We use personal information to:


  • Provide, operate, and improve the Services
  • Process orders and manage your account
  • Offer customer service and support
  • Send marketing communications and personalized advertisements
  • Detect, investigate, and prevent fraud or other security issues
  • Comply with applicable legal obligations






How We Share Your Information



We may share your personal information:


  • With Shopify and service providers (e.g., payment processors, fulfillment partners)
  • With advertising and marketing partners
  • When you authorize or request it
  • Within our corporate family (if applicable)
  • In connection with a business transfer or legal obligation






Our Relationship with Shopify



Our Services are hosted by Shopify. Shopify may independently collect and use your personal information in accordance with its own policies. For more details, refer to Shopify’s Privacy Policy.





Third-Party Links



Our site may include links to external websites. We are not responsible for the content, privacy, or security practices of those third-party sites.





Children’s Privacy



Our Services are not directed to or intended for children under the age of majority. We do not knowingly collect personal information from minors.





Security & Data Retention



We implement reasonable security measures to protect your personal data. However, no system can be guaranteed 100% secure. We retain information as long as necessary to fulfill orders, run our operations, comply with laws, and resolve disputes.





International Data Transfers



Your personal information may be processed or stored in countries other than your own. We use lawful mechanisms such as Standard Contractual Clauses for these transfers where required.





Changes to This Policy



We may update this Privacy Policy from time to time. When we do, we will post the updated version with a revised “Last updated” date at the top of this page.

 

 


Contact Us

 


If you have any questions about this Privacy Policy or your personal data, please contact us at:

📧 Email: cartlyco.info@gmail.com